They trust us
For BNPL
Accelerate merchant onboarding, scale customer support, and automate the full collections lifecycle.
For Collection Agencies
Improve service quality, automate regulated collections workflows, and reduce operational costs at scale.
For Collection Agencies
Improve service quality, automate regulated collections workflows, and reduce operational costs at scale.
Built for Operational
Leaders
PathPilot is built for lending COOs and operational leaders who need to improve unit economics without expanding headcount.
For COOs
Scale your operation. Multiply your team’s impact.
Improve operational leverage across servicing and collections. Increase recovery, reduce cost per interaction, and strengthen compliance control — without linear headcount growth.
For CX Leaders
Scale support. Elevate quality. Improve CSAT.
Reduce repetitive workload, standardize quality across every interaction, and give supervisors real-time visibility into service performance.
For Collections Teams
Increase recovery. Lower costs.
Automate regulated collections workflows, reduce manual QA overhead, and give your agents the leverage to focus on high-value negotiations.
For Compliance Officers
Reduce risk. Strengthen oversight.
Monitor 100% of interactions, enforce disclosures in real time, and generate audit-ready reporting across your lending operation.
Meet Your AI Agents
These aren't chatbots. They're operational team members that handle real work using your systems and data.
Agent: Support Agent
Handles customer inquiries and resolves account issues in real-time. Accesses your CRM, transaction history, and knowledge base to provide accurate answers without escalation for routine questions.
Agent: Collections Agent
Automates payment reminders and initial outreach with appropriate tone and timing. Processes payment plans and updates account status while your collections team focuses on complex recovery situations.
Agent: Quality and Compliance Agent
Monitors interactions for quality, compliance, and risk. Reviews conversations, flags potential issues, and generates reports — ensuring your team meets regulatory standards without manual audits.
Agent: Onboarding Agent
Validates identity documents, extracts key information, and performs initial risk assessment. Accelerates new customer approvals while maintaining compliance standards.
Security & Compliance
Built In
PathPilot is designed for regulated financial environments. Security and compliance aren't add-ons—they're the foundation.
In Process
SOC 2 Type II Compliant
Undergoing rigorous third-party audit
Questions from
Operational Leaders
COOs, CX leaders, and compliance officers ask these questions when evaluating PathPilot
Is PathPilot going to replace my team — or me?
No. PathPilot removes repetitive execution work, not leadership. It automates volume handling, QA scoring, and compliance monitoring so your team can focus on strategy, performance improvement, coaching, and risk management. The goal isn’t headcount cuts — it’s operational leverage.
How is PathPilot different from a typical AI vendor?
Will I lose control or visibility over my operation?
Can AI handle complex lending and collections conversations?
How quickly can we deploy and integrate?
How much does it cost?
Is PathPilot going to replace my team — or me?
No. PathPilot removes repetitive execution work, not leadership. It automates volume handling, QA scoring, and compliance monitoring so your team can focus on strategy, performance improvement, coaching, and risk management. The goal isn’t headcount cuts — it’s operational leverage.
How is PathPilot different from a typical AI vendor?
Will I lose control or visibility over my operation?
Can AI handle complex lending and collections conversations?
How quickly can we deploy and integrate?
How much does it cost?
Ready to give your team Super Powers with AI agents?
Let PathPilot give you the control you need to scale and optimize your operations
Book demo
What people are saying
"What impressed me most about working with PathPilot was how easy it was to get our AI Agent up and running while adapting it to our specific constraints. In just days, we had a fully functional agent augmenting our contact team with real-time information, which has been key to improving our SLAs and delivering real value to our customers."
Michael Cazayoux
CEO, Sharewize
AI Agents for Lending Operations
Hire PathPilot Agents into your lending operations — so your teams can scale impact while keeping costs under control.
Book demo
They trust us
For BNPL
Accelerate merchant onboarding, scale customer support, and automate the full collections lifecycle.
For Embedded Lending
Accelerate customer onboarding, strengthen servicing quality, and automate collections across your embedded lending lifecycle.
For Collection Agencies
Improve service quality, automate regulated collections workflows, and reduce operational costs at scale.
Built for Operational Leaders
PathPilot is built for lending COOs and operational leaders who need to improve unit economics without expanding headcount.
For COOs
Scale your operation. Multiply your team’s impact.
Improve operational leverage across servicing and collections. Increase recovery, reduce cost per interaction, and strengthen compliance control — without linear headcount growth.
For CX Leaders
Scale support. Elevate quality. Improve CSAT.
Reduce repetitive workload, standardize quality across every interaction, and give supervisors real-time visibility into service performance.
For Collections Teams
Increase recovery. Lower costs.
Automate regulated collections workflows, reduce manual QA overhead, and give your agents the leverage to focus on high-value negotiations.
For Compliance Officers
Reduce risk. Strengthen oversight.
Monitor 100% of interactions, enforce disclosures in real time, and generate audit-ready reporting across your lending operation.
Meet Your AI Agents
These aren't chatbots. They're operational team members that handle real work using your systems and data.
Agent: Support Agent
Handles customer inquiries and resolves account issues in real-time. Accesses your CRM, transaction history, and knowledge base to provide accurate answers without escalation for routine questions.
Integrates with your CRM and ticketing system
Escalates complex cases to human agents
Maintains conversation context across channels
Learns from your team's responses
Support Agent
My transaction failed but I was charged
2:34 PM
I see the charge is pending. Let me check the transaction status in our system...
2:34 PM
Found it. The payment processor declined it but the hold will drop in 24hrs. I can expedite this for you.
2:35 PM
Processing...
My tickets responses are 80% faster
Agent: Collections Agent
Automates payment reminders and initial outreach with appropriate tone and timing. Processes payment plans and updates account status while your collections team focuses on complex recovery situations.
Smart timing based on customer behavior
Multi-channel outreach (SMS, email, voice)
Payment plan negotiation and processing
Seamless handoff to human collectors
Collections Agent
Hi Marcus, your $450 payment is overdue. Can we arrange payment today?
9:15 AM
I can pay $200 now and the rest next week
9:47 AM
9:48 AM
Processing...
I can respond via muilti-channel faster
Agent: Quality and Compliance Agent
Monitors interactions for quality, compliance, and risk. Reviews conversations, flags potential issues, and generates reports — ensuring your team meets regulatory standards without manual audits.
Automated compliance and quality scoring
Real-time risk detection and flagging
Complete audit trails for regulators
Identifies training opportunities for staff
Quality and Compliance Agent
Client QA Review: #C-2847
Today, 11:23 AM
Compliance
98%
✓ Passed
Accuracy
95%
Above target
Risk Score
Low
2.1/10
FDCPA
State verification California, Utah…
All documents validated
Response time: Review needed
2 cases exceeded SLA by 5min
We are 90% more accurate
Agent: Onboarding Agent
Validates identity documents, extracts key information, and performs initial risk assessment. Accelerates new customer approvals while maintaining compliance standards.
Automated document extraction and validation
Identity verification with fraud detection
Risk scoring based on your criteria
Reduces onboarding time from days to minutes
Onboarding Agent
Analyzing...
Merchant Legal Verified
Merchant Documents Verified
Payments Verification
Ready for Approval
Security & Compliance Built In
PathPilot is designed for regulated financial environments. Security and compliance aren't add-ons—they're the foundation.
In Process
SOC 2 Type II Compliant
Undergoing rigorous third-party audit
Questions from Operational Leaders
COOs, CX leaders, and compliance officers ask these questions when evaluating PathPilot
Is PathPilot going to replace my team — or me?
No. PathPilot removes repetitive execution work, not leadership. It automates volume handling, QA scoring, and compliance monitoring so your team can focus on strategy, performance improvement, coaching, and risk management. The goal isn’t headcount cuts — it’s operational leverage.
How is PathPilot different from a typical AI vendor?
Will I lose control or visibility over my operation?
Can AI handle complex lending and collections conversations?
How quickly can we deploy and integrate?
How much does it cost?
Ready to give your team Super Powers with AI agents?
Let PathPilot give you the control you need to scale and optimize your operations
Book demo
What people are saying
"What stood out about PathPilot was the control it gave us as we scaled AI in collections. We could see exactly how interactions were performing, catch issues early, and improve efficiency without increasing risk. That visibility has been critical to protecting our SLAs and recovery as automation expanded."
Michael Cazayoux
CEO, Sharewize
AI Agents for Lending Operations
Hire PathPilot Agents into your lending operations — so your teams can scale impact while keeping costs under control.
Book demo
They trust us
Conversations already hold the answers
Most teams don’t know where to look. Lender operations handle thousands of support and collections conversations every day — but effort is spread evenly, problems repeat, and opportunities to resolve or recover are missed.PathPilot helps teams focus on the conversations that actually move outcomes.
For BNPL
Accelerate merchant onboarding, scale customer support, and automate the full collections lifecycle.
For Embedded Lending
Accelerate customer onboarding, strengthen servicing quality, and automate collections across your embedded lending lifecycle.
For Collection Agencies
Improve service quality, automate regulated collections workflows, and reduce operational costs at scale.
For BNPL
Accelerate merchant onboarding, scale customer support, and automate the full collections lifecycle.
For Embedded Lending
Accelerate customer onboarding, strengthen servicing quality, and automate collections across your embedded lending lifecycle.
For Collection Agencies
Improve service quality, automate regulated collections workflows, and reduce operational costs at scale.
For BNPL
Accelerate merchant onboarding, scale customer support, and automate the full collections lifecycle.
For Embedded Lending
Accelerate customer onboarding, strengthen servicing quality, and automate collections across your embedded lending lifecycle.
For Collection Agencies
Improve service quality, automate regulated collections workflows, and reduce operational costs at scale.
Built for Operational Leaders
PathPilot is built for lending COOs and operational leaders who need to improve unit economics without expanding headcount.
For COOs
Scale your operation. Multiply your team’s impact.
Improve operational leverage across servicing and collections. Increase recovery, reduce cost per interaction, and strengthen compliance control — without linear headcount growth.
For CX Leaders
Scale support. Elevate quality. Improve CSAT.
Reduce repetitive workload, standardize quality across every interaction, and give supervisors real-time visibility into service performance.
For Collections Teams
Increase recovery. Lower costs.
Automate regulated collections workflows, reduce manual QA overhead, and give your agents the leverage to focus on high-value negotiations.
For Compliance Officers
Reduce risk. Strengthen oversight.
Monitor 100% of interactions, enforce disclosures in real time, and generate audit-ready reporting across your lending operation.
Know Where to Act
Identify the support and collections conversations that require intervention — not just review. Focus your team on cases that drive resolution, recovery, and customer satisfaction.
Reduce Cost
Increase Recovery
Control your AI expense
Act Earlier on Risk
Detect high-risk situations early, from frustrated borrowers to missed recovery signals. Intervene before cases escalate, repeat, or turn into lost payments.
Reduce Compliance Violations
Stop Wasting Effort
See when scripts, bots, or repeated follow-ups stop helping.
Redirect human effort where it makes a difference — and disengage where it doesn’t.
Reminders
Early-Stage Outreach
Why Fintechs Choose PathPilot
AI without control creates risk in collections. PathPilot restores control by continuously monitoring human and AI interactions, enforcing quality and compliance so teams can scale automation safely and with confidence.
Run securely — In your infra (AWS, Azure, or GCP) or PathPilot’s private cloud, with zero external data access.
Security
We keep ourselves to the highest standards
Stay compliant — Every agent action is explainable, traceable, and auditable.
Ready to scale collections efficiently?
Let PathPilot give you the control you need to scale and optimize your operations
Book demo
What people are saying
"What impressed me most about working with PathPilot was how easy it was to get our AI Agent up and running while adapting it to our specific constraints. In just days, we had a fully functional agent augmenting our contact team with real-time information, which has been key to improving our SLAs and delivering real value to our customers."
Michael Cazayoux
CEO, Sharewize
AI Agents for Lending Operations
Hire PathPilot Agents into your lending operations — so your teams can scale impact while keeping costs under control.
Book demo
AI Agents for Lending Operations
Hire PathPilot Agents into your lending operations — so your teams can scale impact while keeping costs under control.
Book demo