Platform

One platform that learns from every case

Train your agent on your policy, let the Brain decide the next step, and improve every week with changes your team approves.

See DemoBook a call

Train your agent

Trained by your team, in plain language

  1. 01
    Learns your operationPolicies, scripts and past conversations become its playbook.
  2. 02
    Corrected in plain languageSupervisors review conversations and tell it what to change. No code.
  3. 03
    Tested and approvedEvery change is tested before it goes live, and your team signs off.
PDFCollections policy✓
DOCCall scripts✓
LOGPast calls and chats✓
Supervisor“Always send the payment link before ending the conversation.”
✓ Tested · approved for v14

PathPilot Brain

PathPilot Brain

Every case is stored in the Brain and used for the next decision.

Every case

Voice · Morgan B.Moved payment to Friday
WhatsApp · Luis R.Promised $80 on payday
SMS · Ana P.No reply after 2 reminders
PathPilot Brain
MemoryEvery case, per customer
UnderstandingWhy each customer pays, delays or goes quiet
DecisionBest channel, time and offer

Next decisions

Morgan B.WhatsApp Thu 6 pm, with payment link
Luis R.Confirm on payday by SMS
Ana P.Call at 7 pm, offer 2 installments

Autopilot

Campaigns that run themselves

Assign the book. Autopilot plans who to contact, when and on which channel, runs the campaign and adjusts the next wave from the results.

  1. 01
    PlansSegments the book and picks channel, time and offer per account.
  2. 02
    RunsVoice, WhatsApp, SMS and email, within your policy and contact rules.
  3. 03
    AdjustsResults flow back to the Brain and shape the next wave.
Watch the Autopilot launch →
Campaign · Early stage1–30 days past due
128accounts planned
#4821$2,400Planning…Voice · Today 6 pm
#4822$860Planning…WhatsApp · Tomorrow 9 am
#4823$1,150Planning…SMS + link · Friday
#4824$3,900Planning…Voice · Payday

Self Improvement Platform

Every conversation makes the next one better

Every conversation is scored and audited. Fixes are proposed, tested against the current version and approved by your team.

ScoredEvery conversation, every channel
Fixes proposedWhere it lost the payment, and why
TestedAgainst the current version
ApprovedBy your team, before it ships
Call analysis72/100
0:15Unclear how to pay
0:19No partial offered
0:35No payment link sent

Proposed fixes

  • Text a payment link
  • Offer a partial first
  • Remind the day before

Promise-to-pay rate by version

v9v10v11v12v13v14
✓ v14 beats v13 · approved

Every change is logged, reviewable and reversible.

See the platform on your own book

We train the agent on your policy and show you how it learns, decides and improves.

See DemoBook a call